Frequently Asked Questions

What should I do if my office loses it's internet connection?
Last Updated 2 years ago

Check the lights on the modem and router, are they lit up or blank? Make sure the devices have power. Try power cycling the modem and router. Usually this will just mean unplugging and plugging back in the power cord from the modem and router. If this does not restore internet connectivity, a call to the ISP (Internet Service Provider) may be needed.

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